Shift Technology and FraudOps: From AI Detection to Worked Cases
Shift finds suspicious claims; FraudOps turns them into worked cases and evidenced savings. How the two layers run together.
The Best Insurance Fraud Software in 2026: Detection, Investigation and Where Each Tool Fits
An honest guide to the 2026 insurance fraud software landscape — detection platforms, investigation workbenches, and how UK insurers combine the two layers.
FRISS and FraudOps: Detection Scoring and Investigation Management, Better Together
FRISS scores risk; FraudOps runs the investigations. How the two layers fit — and what “FRISS alternatives” searches usually really mean.
What Is an Investigations Workbench?
A plain-English definition of the investigations workbench — what it includes, who uses it, and how it differs from detection software.
Carpe Data vs FraudOps: Data Signals or Operational Control for the Modern SIU?
Carpe Data leads with online data; FraudOps leads with investigation operations. Which gap is costing your SIU more?
Case IQ vs FraudOps: Breadth or Insurance Depth in Investigation Case Management?
Case IQ offers breadth across investigation types; FraudOps offers insurance-native depth. An honest comparison for insurers and TPAs.
Detection Tells You Where to Look. Investigation Management Decides What Happens Next.
Fraud detection and investigation management are different jobs. Detection finds the suspicious claim; investigation management turns it into a worked outcome. Why the gap costs money, and how to close it.
Defensible Fraud Investigations: Building an Audit Trail That Holds Up
A repudiation is only as defensible as the trail behind it. What a fraud investigation audit trail must capture, and how SIUs keep it without the admin.
Insurance Fraud Funnel Metrics: Why Savings Figures Don’t Tell the Whole Story
When Sedgwick reported £41 million in fraud savings across 2025, representing an 11 per cent year-on-year uplift, that result reflects a well-run counter-fraud operation doing its job consistently across a full year. The ABI’s November…
AI in Insurance Fraud Investigation: What Actually Works for Investigator Teams in 2026
If you have spent time in a counter-fraud team over the last few years, you will have sat through more than one conversation about what AI is going to do to insurance fraud investigation. Some…