Fraud investigators are expected to analyse evidence, review inconsistencies, and make informed decisions quickly, yet a significant part of their working day is often spent writing reports instead of progressing investigations. Across UK insurance, documentation…
The Association of British Insurers reports that £1.16 billion of fraudulent general insurance claims were identified in 2024, a 2% rise on 2023, with the volume of detected cases up 12% to 98,400. UK insurers…
The past few years have pushed us into an unusual cultural moment, one in which confidence in what we see and read online has quietly eroded. Nearly half of the public now questions the authenticity…
Investment in fraud detection across UK insurers has increased steadily, with firms deploying advanced tools to identify suspicious activity earlier in the claims lifecycle. Detection rates have improved, and referral volumes continue to rise as…
Claims teams across insurers are handling growing volumes of complex cases while relying on investigation approaches that were built for a very different operating reality. Many organisations still depend heavily on human only review to…
Insurance fraud in 2026 is becoming harder to investigate as generative AI reshapes how false claims are built and presented. UK insurers are already seeing claims supported by identities, documents, and evidence that appear internally…
Insurance leaders are entering a phase where fraud behavior feels sharper, more coordinated, and harder to isolate within traditional systems, which makes this discussion timely and practical. Claims teams already feel the pressure as insurance…
The pace at which generative technology is influencing claim submission patterns has reached a point where insurance fraud is becoming harder to identify through surface level verification. Teams across SIU units continue to work with…
Online insurance fraud is accelerating as more consumers manage policies, claims, and renewals through digital channels. Fraudsters are exploiting that shift with increasingly convincing scams designed to harvest money and data from unsuspecting policyholders. Recognising…
Gathering reliable evidence is the backbone of every investigation. For insurers, law enforcement, and legal teams, the quality of collected evidence directly influences whether a claim is paid, challenged, or successfully prosecuted. Strong evidence helps…