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Close the Gap Between Detection and Fraud Savings

Give investigators the intelligence, evidence and AI-powered support, all in one unified dashboard, they need to progress investigations faster, uncover fraud sooner and improve counter-fraud performance.

Investigation should not slow down because information is hard to find.

Insurers have invested heavily in fraud detection.

The challenge is what happens next. Investigators often spend valuable time gathering information, reviewing documents, running intelligence searches and piecing together evidence before meaningful progress can begin.

A Smarter Way to Investigate Fraud

FraudOps brings intelligence, evidence and AI-powered support together, helping investigators uncover insights faster, reduce manual effort and progress investigations with confidence.

Helping Investigators Get to the Right Insights Faster

Combine investigator expertise with automation and connected intelligence to drive better fraud outcomes.

Reach Key Facts Sooner

Surface relevant information across investigation activity, intelligence sources and documents without lengthy manual review.

Reduce Manual Work

Automate repetitive intelligence gathering and data enrichment activities so investigators can focus on analysis.

Unlock Hidden Evidence

Extract key details, inconsistencies and important findings from supporting documents.

Strengthen Investigation Decisions

Surface relevant information across investigation activity, intelligence sources and documents without lengthy manual review.

Keep Humans in Control

Support investigator judgement with automation while keeping decisions transparent and accountable.

Built to Accelerate Investigators, Not Replace Them

FraudOps combines AI assistance, investigation intelligence and automation to help teams understand cases faster and progress investigations with greater confidence.

AI Case Summaries

Generate structured investigation summaries using AI that bring together key facts, entities, risk indicators and relevant context.

Case Handler Agent

Review referral emails, witness statements, medical reports, invoices and supporting documentation to extract important information automatically.

Intel Agent

Review referral emails, witness statements, medical reports, invoices and supporting documentation to extract important information automatically.

Document Intelligence

Analyse large volumes of documentation to surface facts, highlight inconsistencies and identify investigation opportunities.

Entity & Relationship Discovery

Identify connections between people, organisations, claims and intelligence records to support more effective investigations.

Human-in-the-Loop AI

Every AI-assisted action remains visible, explainable and fully controlled by the investigator.

What Benefits Does FraudOps Automation Workbench Provide?

Operational impact you can measure across investigator productivity, fraud outcomes and governance.

Greater Investigator Productivity

Reduce repetitive work and create more capacity for investigation teams.

Faster Investigation Progression

Remove delays caused by manual information gathering and review.

Improved Fraud Outcomes

Support stronger decisions with better intelligence and evidence.

Consistent Investigation Quality

Enable structured approaches across teams and investigators.

Stronger Operational Control

Understand performance trends and improvement opportunities.

Better Governance

Maintain transparency across actions, decisions and investigation activity.

Increase Investigator Capacity

Enable teams to handle more referrals and investigations without increasing operational burden.

Improve Fraud Conversion

Support stronger outcomes through better intelligence, evidence and investigative insight.

Reduce Cost Leakage

Improve prioritisation, oversight and investigation effectiveness across the operation.

End-to-End Transparency

Provide clear visibility into investigation activity, actions and decision-making.

Defensible Human Oversight

Maintain documented investigator involvement across every AI-assisted activity.

Complete Auditability

Create a traceable record of searches, intelligence gathering, decisions and investigation activity.

Empower Investigators to Deliver Better Outcomes

Improve investigation performance, increase operational efficiency and strengthen fraud outcomes with AI-powered investigation support.

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