Fraud Case Management Software for TPAs and Investigation Firms
When Every Client Has a Different Process
Managing investigations across multiple clients can mean juggling different processes, systems and reporting requirements.
Client Complexity
Different processes
Different SLAs
Different requirements
Operational Workload
Multiple teams
Multiple investigators
Multiple case queues
Limited Visibility
Manual reporting
Disconnected systems
Hard to track progress
FraudOps - Built for Small Teams With Big Obligations
Referral & Intake
Email, form, CSV or API intake — every client referral lands in one structured, prioritised queue with nothing lost in inboxes.
Multi-Client Case Management
Governed workspaces on the multi-tenant edition — each insurer client's cases separated, tracked and reportable.
Evidence & Chain of Custody
Documents, audio and video centralised with permissions, version control and a chain of custody that stands up in court.
Client-Ready Reporting
Show insurer clients cycle times, outcomes and savings per contract, on demand — the governance story that wins renewals.
AI Assistants
Document summaries, automated data lookups and case summaries cut the admin burden on teams of three to fifteen investigators.
Audit & Governance
Every action and decision automatically logged — defensible for your clients, their regulators and the courts.
Give your TPA investigation operation greater control.
Centralise investigations, automate operational work and improve visibility across every case.
Track Every Case From Referral To Resolution
The same governed six-stage workflow, sized for a three-to-fifteen-person team — SLA enforcement, mandatory checkpoints, and a full audit trail your insurer clients can see.
Referral
✓Intake Form
✓Risk Score
✓Source Log
Assessment
✓Initial Review
✓Classification
✓Assignment
Investigation
Interviews
Field Work
Data Queries
Evidence Review
Doc Analysis
Verification
Linking
Decision
Outcome
SIU Report
Recommendation
Closure
Archiving
Recovery Log
Audit Trail
Your Current Situation
TEAM DETAILS
Your team is spending the equivalent of 3 full-time investigators on administrative tasks. That's £175,500 in salary costs that could be redirected to actual investigation work.
Your Current Situation
OPERATIONS
With improved efficiency, your team could handle +30 additional cases per month, generating £144,000 in extra annual revenue. You only need 8 additional cases per month to cover the platform cost.
Your Current Situation
TEAM DETAILS
OPERATIONS
Efficiency Savings: Reclaim £87,750 by reducing admin overhead.
Revenue Growth: Generate £144,000 in additional revenue with 30 extra cases per month.
Net Impact: After platform costs, your net benefit is £195,750 annually.
Professional Investigations Without the Enterprise Overhead
One System Your Whole Team Actually Uses
Referrals, cases and evidence in one place instead of six inboxes and a spreadsheet.
Governance You Can Show Insurer Clients
Reportable, defensible investigation handling — the evidence you need to win and keep contracts.
Live in Weeks, Not Quarters
Configured to your workflow with no IT project, so a small team can adopt it without a systems function.
An Audit Trail Built for Client and Regulator Scrutiny
Every action and decision logged automatically, defensible to your clients, their regulators and the courts.
Results That Speak For Themselves
95%
Reduction in Outstanding
Referrals
25-30%
Faster Investigation Completion
50,000+
Settled
Investigations
£150m+
Suspected Claims Managed
