SIU Case Management Software
Give Your Investigators One Place to Manage Every Case
FraudOps is an AI-powered investigations workbench built for Special Investigations Units.
Manage referrals, investigations, evidence, intelligence, tasks and outcomes through one structured workflow.
Everything an SIU Needs to Run Investigations
Referral Management
Structured intake and triage from claims, detection systems and industry sources — automated, manual or hybrid prioritisation, configured to your operation.
Cases & Operations
Group linked investigations into Operations for organised fraud — shared strategy, tactics and a single view across connected cases.
Intelligence & Watchlists
Capture intel that outlives the analyst. Entity matching alerts the team when a new case touches existing suspects, vehicles, addresses or networks.
Investigator Workload
Assign by capacity and expertise, see who's overloaded, and keep SLAs on track with real-time visibility across the team.
Evidence & Chain of Custody
Centralise documents, audio and video with version control, permissions and a chain of custody that stands up in court.
MI & Board Reporting
Handler performance, referral quality by source, conversion and savings — pre-built reports your Head of Fraud can take to the board.
Your Current Situation
TEAM DETAILS
Your team is spending the equivalent of 3 full-time investigators on administrative tasks. That's £175,500 in salary costs that could be redirected to actual investigation work.
Your Current Situation
OPERATIONS
With improved efficiency, your team could handle +30 additional cases per month, generating £144,000 in extra annual revenue. You only need 8 additional cases per month to cover the platform cost.
Your Current Situation
TEAM DETAILS
OPERATIONS
Efficiency Savings: Reclaim £87,750 by reducing admin overhead.
Revenue Growth: Generate £144,000 in additional revenue with 30 extra cases per month.
Net Impact: After platform costs, your net benefit is £195,750 annually.
Track Every Case From Referral To Resolution
A structured six-stage workflow that scales from a single SIU to a multi-line operation of 200+ investigators — SLA enforcement, mandatory checkpoints, and a full audit trail from first referral to final closure.
Referral
✓Intake Form
✓Risk Score
✓Source Log
Assessment
✓Initial Review
✓Classification
✓Assignment
Investigation
Interviews
Field Work
Data Queries
Evidence Review
Doc Analysis
Verification
Linking
Decision
Outcome
SIU Report
Recommendation
Closure
Archiving
Recovery Log
Audit Trail
Complete Visibility Across Your SIU
One View Across the SIU
Referral queue, case history, intelligence and MI sit in a single system every investigator, analyst and manager can see.
Board-Ready MI, Not Month-End Guesswork
Live dashboards on workload, conversion and savings, ready for the board without pulling data from five systems.
Consistency From 20 Investigators to 200
Standardised workflows and SLA enforcement mean case quality doesn't depend on who picked it up.
An Audit Trail That Holds Under FCA Consumer Duty Scrutiny
Every action, decision and search logged automatically, ready for regulatory review.
Results That Speak For Themselves
95%
Reduction in Outstanding
Referrals
25-30%
Faster Investigation Completion
50,000+
Settled
Investigations
£150m+
Suspected Claims Managed
