SIU Case Management Software Built for Special Investigation Units

One workbench for investigators, intel analysts and SIU managers — referrals, cases, intelligence and board-ready MI.

Your Detection Pipeline Is Full. Your SIU Is Working Blind.

Alert volumes have outgrown investigation capacity. Cases live in Excel and inboxes; managers can't see workload, conversion or savings until month end.

Everything an SIU Needs to Run Investigations

SIU Referral Management

Structured intake and triage from claims, detection systems and industry sources — automated, manual or hybrid prioritisation, configured to your operation.

Cases & Operations

Group linked investigations into Operations for organised fraud — shared strategy, tactics and a single view across connected cases.

Intelligence & Watchlists

Capture intel that outlives the analyst. Entity matching alerts the team when a new case touches existing suspects, vehicles, addresses or networks.

Investigator Workload

Assign by capacity and expertise, see who's overloaded, and keep SLAs on track with real-time visibility across the team.

Evidence & Chain of Custody

Centralise documents, audio and video with version control, permissions and a chain of custody that stands up in court.

MI & Board Reporting

Handler performance, referral quality by source, conversion and savings — pre-built reports your Head of Fraud can take to the board.

Track Every Case From Referral To Resolution

A structured six-stage workflow with SLA enforcement, mandatory checkpoints, and a full audit trail from first referral to final closure.

Referral

✓Intake Form
✓Risk Score
✓Source Log

Assessment

✓Initial Review
✓Classification
✓Assignment

Investigation

Interviews
Field Work
Data Queries

Evidence Review

Doc Analysis
Verification
Linking

Decision

Outcome
SIU Report
Recommendation

Closure

Archiving
Recovery Log
Audit Trail

Complete Visibility Across Your SIU

Single Source of Truth

All referral data, case history, evidence, and communications unified in one operational system.

Operational Oversight

Real-time visibility for managers across team workloads, bottlenecks, and financial outcomes.

Investigation Consistency

Standardised workflows and SLA enforcement ensure every case is handled correctly, every time.

Audit Readiness

Immutable logs of every action, decision, and piece of evidence for regulatory compliance.

Results That Speak For Themselves

95%

Reduction in Outstanding
Referrals

25-30%

Faster Investigation Completion

50,000+

Settled
Investigations

£150m+

Suspected Claims Managed