The Association of British Insurers reports that £1.16 billion of fraudulent general insurance claims were identified in 2024, a 2% rise on 2023, with the volume of detected cases up 12% to 98,400. UK insurers…
The past few years have pushed us into an unusual cultural moment, one in which confidence in what we see and read online has quietly eroded. Nearly half of the public now questions the authenticity…
Investment in fraud detection across UK insurers has increased steadily, with firms deploying advanced tools to identify suspicious activity earlier in the claims lifecycle. Detection rates have improved, and referral volumes continue to rise as…
The pace at which generative technology is influencing claim submission patterns has reached a point where insurance fraud is becoming harder to identify through surface level verification. Teams across SIU units continue to work with…
Fraud risk has become a central concern for insurers who aim to protect customer trust and maintain operational strength, and insurance leaders are expected to anticipate challenges with clarity and act with confidence. A strong…
Fraud prevention is often treated as a line item in operational budgets — a necessary cost to meet compliance standards. Yet, for finance leaders tasked with protecting capital and maintaining shareholder confidence, it should be…
Online insurance fraud is accelerating as more consumers manage policies, claims, and renewals through digital channels. Fraudsters are exploiting that shift with increasingly convincing scams designed to harvest money and data from unsuspecting policyholders. Recognising…
Gathering reliable evidence is the backbone of every investigation. For insurers, law enforcement, and legal teams, the quality of collected evidence directly influences whether a claim is paid, challenged, or successfully prosecuted. Strong evidence helps…
The Financial Conduct Authority (FCA) plays a central role in setting and enforcing standards for fraud prevention and financial crime management in the UK. For banks, insurers, and financial technology firms, the regulator’s expectations are…
Fraud prevention is essential for customer-focused industries like insurance, finance, and retail, yet it must not undermine service quality. Customers expect seamless service, and businesses cannot compromise on security. The real challenge is to create…