Why More Fraud Alerts Don’t Mean More Savings: The Fraud Alert Backlog
Detection keeps filling the queue; the fraud alert backlog is where savings leak. Why more fraud alerts don’t mean more savings — and how to clear it.
How FraudOps Works With Your Detection Stack: Quantexa, Symphony AI, Shift, FRISS and Clearspeed
FraudOps complements your detection stack: scores and alerts in, outcomes and enriched data back, live in weeks — not quarters.
Shift Technology and FraudOps: From AI Detection to Worked Cases
Shift finds suspicious claims; FraudOps turns them into worked cases and evidenced savings. How the two layers run together.
The Best Insurance Fraud Software in 2026: Detection, Investigation and Where Each Tool Fits
An honest guide to the 2026 insurance fraud software landscape — detection platforms, investigation workbenches, and how UK insurers combine the two layers.
FRISS and FraudOps: Detection Scoring and Investigation Management, Better Together
FRISS scores risk; FraudOps runs the investigations. How the two layers fit — and what “FRISS alternatives” searches usually really mean.
Insurance Fraud Funnel Metrics: Why Savings Figures Don’t Tell the Whole Story
When Sedgwick reported £41 million in fraud savings across 2025, representing an 11 per cent year-on-year uplift, that result reflects a well-run counter-fraud operation doing its job consistently across a full year. The ABI’s November…
AI in Insurance Fraud Investigation: What Actually Works for Investigator Teams in 2026
If you have spent time in a counter-fraud team over the last few years, you will have sat through more than one conversation about what AI is going to do to insurance fraud investigation. Some…
Crash for Cash Fraud in 2026: How Organised Rings Have Professionalised and What SIUs Need to Do Differently
The crash for cash fraud that most SIU teams were originally built to catch look quite different to the ones arriving in investigation queues today. Organised rings have moved well away from the obvious staged…
Fraud Data Quality: Why It Determines the Quality of Everything in Your Counter-Fraud Operation
Every counter-fraud operation runs on data. Detection models are fed data to identify suspicious patterns. Investigators draw on data to build their cases. Management information reports data to leadership as the evidence base for operational…
Insurance Fraud Network Link Analysis: How It’s Changing the Way Organised Fraud Gets Caught
When a motor fraud referral lands in an SIU investigation queue, the instinct is to work it as a case. Review the claimant’s details, check the accident circumstances, look for indicators that do not add…