When a motor fraud referral lands in an SIU investigation queue, the instinct is to work it as a case. Review the claimant’s details, check the accident circumstances, look for indicators that do not add…
The number that most commonly leads a counter-fraud MI report is the referral count. How many cases came through last month, how that compares to the same period last year, and what the year-to-date total…
98,400 fraud claims detected across the UK in 2024. Up 12% on the year before. £1.16 billion in fraudulent claims identified, according to the ABI’s November 2025 report. By any measure, detection is working. So why is…
The Association of British Insurers reports that £1.16 billion of fraudulent general insurance claims were identified in 2024, a 2% rise on 2023, with the volume of detected cases up 12% to 98,400. UK insurers…
The past few years have pushed us into an unusual cultural moment, one in which confidence in what we see and read online has quietly eroded. Nearly half of the public now questions the authenticity…
Investment in fraud detection across UK insurers has increased steadily, with firms deploying advanced tools to identify suspicious activity earlier in the claims lifecycle. Detection rates have improved, and referral volumes continue to rise as…
The pace at which generative technology is influencing claim submission patterns has reached a point where insurance fraud is becoming harder to identify through surface level verification. Teams across SIU units continue to work with…
Fraud risk has become a central concern for insurers who aim to protect customer trust and maintain operational strength, and insurance leaders are expected to anticipate challenges with clarity and act with confidence. A strong…
Fraud prevention is often treated as a line item in operational budgets — a necessary cost to meet compliance standards. Yet, for finance leaders tasked with protecting capital and maintaining shareholder confidence, it should be…
Online insurance fraud is accelerating as more consumers manage policies, claims, and renewals through digital channels. Fraudsters are exploiting that shift with increasingly convincing scams designed to harvest money and data from unsuspecting policyholders. Recognising…