When a motor fraud referral lands in an SIU investigation queue, the instinct is to work it as a case. Review the claimant’s details, check the accident circumstances, look for indicators that do not add…
98,400 fraud claims detected across the UK in 2024. Up 12% on the year before. £1.16 billion in fraudulent claims identified, according to the ABI’s November 2025 report. By any measure, detection is working. So why is…
Fraud investigation teams across UK insurance are under growing pressure to deliver results, yet a large portion of their time is not spent on actual investigation work. Instead, it is absorbed by administrative tasks that…
The pace at which generative technology is influencing claim submission patterns has reached a point where insurance fraud is becoming harder to identify through surface level verification. Teams across SIU units continue to work with…
The connection between insurers and third-party administrators (TPAs) has always been crucial for maintaining transparency, accuracy, and speed in claims management. Yet, traditional investigation methods often make collaboration fragmented and slow. Information gaps, inconsistent documentation,…
Gathering reliable evidence is the backbone of every investigation. For insurers, law enforcement, and legal teams, the quality of collected evidence directly influences whether a claim is paid, challenged, or successfully prosecuted. Strong evidence helps…
Proactive fraud prevention has moved from operational nice-to-have to board-level imperative. When bogus claims slip through the net they erode margins, inflate reserves, and push combined ratios in the wrong direction just as solvency and…
“Fraud is increasing”—you’ve heard it before, right? It’s the headline that keeps cycling through the insurance industry. Fraud has always been a persistent challenge, costing billions and frustrating insurers and policyholders alike. The real conversation…
Fraud investigations are critical in protecting businesses and organisations from financial losses, reputational damage, and legal repercussions. However, these investigations are often fraught with challenges that can undermine their effectiveness. Understanding these pitfalls and learning…
Insurance fraud is a significant threat to the financial stability and reputation of insurers in the UK. Effective fraud case management is not just a compliance requirement; it is a vital strategy that helps protect…