Stale Fraud Investigation Cases: The KPI Most SIU Teams Don’t...
- 8 min read
A stale fraud investigation case has gone quiet: no new evidence, task or decision logged for weeks, while still sitting inside its SLA. Most SIU...
Our Blog
Stay updated with the latest insights, stories, and updates from our team.
Explore a variety of topics and join the conversation!
Fewer Cases, Bigger Losses: What the ABI’s £1.34bn Figure Means...
- 11 min read
UK insurers detected £1.34bn of fraudulent general insurance claims in 2025, according to the Association of British Insurers, yet the number of detected cases fell...
Where Fraud Cases Get Lost: The Cost of Handoffs Between...
- 9 min read
Every fraud case handoff between claims, SIU and legal loses context and duplicates intel work. Here is where cases stall, and how one case record...
The Fraud KPI Most SIU Teams Should Track: Your Decline...
- 7 min read
SIUs measure fraud caught and savings booked, but not how many declines get reversed. Why your decline overturn rate is the KPI that matters most.
The Real Cost of Using Spreadsheets Vs. SIU Case Management...
- 7 min read
Still tracking fraud cases in spreadsheets? Here's what it actually costs an SIU team in time, errors and lost audit trail.
The Biggest SIU Case Management Bottlenecks (and How To Fix...
- 7 min read
SIU case management bottlenecks rarely come from a lack of technology or headcount. They come from four repeatable failure points: triage queues, lost handoffs, invisible...
