Underwriting Fraud Screening Closes the Gap That Claims-Only Checks Leave Open
684,800 fraudulent applications were stopped in the UK last year. Here’s how underwriting fraud screening closes the gap claims-only checks leave open.
How Long Is Too Long? Fraud Investigation SLAs Under Consumer Duty
How long should a fraud investigation take? Realistic SLA ranges by case type, what delay costs under Consumer Duty, and how to hit deadlines without cutting corners.
One Unified Fraud Investigation Workbench vs Seven Tabs: What a Single Surface Changes
A unified fraud investigation workbench brings the whole case onto one surface. What that changes for case visibility, consistency and investigator capacity.
Why More Fraud Alerts Don’t Mean More Savings: The Fraud Alert Backlog
Detection keeps filling the queue; the fraud alert backlog is where savings leak. Why more fraud alerts don’t mean more savings — and how to clear it.
Human-in-the-Loop AI in Fraud Investigation: What Regulators and Investigators Both Need
Human-in-the-loop AI in fraud investigation means AI handles retrieval and drafting while a named investigator makes every material decision. What regulators and investigators both need, and why full autonomy stays rare.
Defensible Fraud Investigations: Building an Audit Trail That Holds Up
A repudiation is only as defensible as the trail behind it. What a fraud investigation audit trail must capture, and how SIUs keep it without the admin.
Fraud Referral Quality Over Volume: The Counter-Fraud Metric That Actually Matters
The number that most commonly leads a counter-fraud MI report is the referral count. How many cases came through last month, how that compares to the same period last year, and what the year-to-date total…
Exaggerated Claims Fraud: The Investigation Workflow Problem Behind the UK’s Biggest Fraud Category
The ABI’s November 2025 fraud report had a headline figure that most people in the industry already expected: fraudulent claims above £1 billion for another year running. But there is a number inside that report…