The Association of British Insurers reports that £1.16 billion of fraudulent general insurance claims were identified in 2024, a 2% rise on 2023, with the volume of detected cases up 12% to 98,400. UK insurers…
The past few years have pushed us into an unusual cultural moment, one in which confidence in what we see and read online has quietly eroded. Nearly half of the public now questions the authenticity…
Improving fraud outcomes remains a core focus for insurance fraud investigation teams, yet many organisations still rely on high level metrics that do not explain how results are achieved. Total fraud savings provides a clear…
Investment in fraud detection across UK insurers has increased steadily, with firms deploying advanced tools to identify suspicious activity earlier in the claims lifecycle. Detection rates have improved, and referral volumes continue to rise as…
Special Investigation Units across UK insurance firms are under sustained operational pressure that continues to build each quarter, and the strain is no longer limited to fraud detection accuracy or case outcomes alone. Teams are…
AI adoption across the insurance sector has accelerated at a pace that is difficult to ignore, and recent data provides a clear view of how quickly this shift is happening. The rise in insurance AI…
Insurance leaders across the UK face mounting operational pressure as investigation workloads grow in complexity and volume. While fraud detection systems have improved in sophistication, many claims teams still rely on fragmented and manual workflows…
Fraud leakage rarely appears as a single, dramatic loss on a balance sheet. Instead, it shows up quietly through claims that feel acceptable, settlements that close quickly, and investigations that never fully happen. For carriers,…
Claims teams across insurers are handling growing volumes of complex cases while relying on investigation approaches that were built for a very different operating reality. Many organisations still depend heavily on human only review to…
Insurance fraud in 2026 is becoming harder to investigate as generative AI reshapes how false claims are built and presented. UK insurers are already seeing claims supported by identities, documents, and evidence that appear internally…