Case IQ vs FraudOps: Breadth or Insurance Depth in Investigation Case Management?
Case IQ offers breadth across investigation types; FraudOps offers insurance-native depth. An honest comparison for insurers and TPAs.
Insurance Fraud
Detection Tells You Where to Look. Investigation Management Decides What Happens Next.
Fraud detection and investigation management are different jobs. Detection finds the suspicious claim; investigation management turns it into a worked outcome. Why the gap costs money, and how to close it.
Defensible Fraud Investigations: Building an Audit Trail That Holds Up
A repudiation is only as defensible as the trail behind it. What a fraud investigation audit trail must capture, and how SIUs keep it without the admin.
Insurance Fraud Funnel Metrics: Why Savings Figures Don’t Tell the Whole Story
When Sedgwick reported £41 million in fraud savings across 2025, representing an 11 per cent year-on-year uplift, that result reflects a well-run counter-fraud operation doing its job consistently across a full year. The ABI’s November…
Crash for Cash Fraud in 2026: How Organised Rings Have Professionalised and What SIUs Need to Do Differently
The crash for cash fraud that most SIU teams were originally built to catch look quite different to the ones arriving in investigation queues today. Organised rings have moved well away from the obvious staged…
Insurance Fraud Network Link Analysis: How It’s Changing the Way Organised Fraud Gets Caught
When a motor fraud referral lands in an SIU investigation queue, the instinct is to work it as a case. Review the claimant’s details, check the accident circumstances, look for indicators that do not add…
Unified Fraud Investigation Platform: Why One Screen Faster Decisions Changes Everything
There is a question worth asking about how most insurance fraud investigations actually run day to day. An investigator receives a referral, opens the case, and then does something that has become so routine it…
Exaggerated Claims Fraud: The Investigation Workflow Problem Behind the UK’s Biggest Fraud Category
The ABI’s November 2025 fraud report had a headline figure that most people in the industry already expected: fraudulent claims above £1 billion for another year running. But there is a number inside that report…
How the Fraud Referral Feedback Loop Improves Referral Quality and Outcomes
Claims handlers are often the first line of defence in identifying potential fraud, yet many operate without clear visibility into what happens after a referral is submitted. Decisions are made based on experience, instinct, and…
The Fraud Detection to Savings gap: Why Investment Is Not Converting into Outcomes
Investment in fraud detection across UK insurers has increased steadily, with firms deploying advanced tools to identify suspicious activity earlier in the claims lifecycle. Detection rates have improved, and referral volumes continue to rise as…