Shift Technology and FraudOps: From AI Detection to Worked Cases
Shift finds suspicious claims; FraudOps turns them into worked cases and evidenced savings. How the two layers run together.
Shift finds suspicious claims; FraudOps turns them into worked cases and evidenced savings. How the two layers run together.
An honest guide to the 2026 insurance fraud software landscape — detection platforms, investigation workbenches, and how UK insurers combine the two layers.
FRISS scores risk; FraudOps runs the investigations. How the two layers fit — and what “FRISS alternatives” searches usually really mean.
A plain-English definition of the investigations workbench — what it includes, who uses it, and how it differs from detection software.
Carpe Data leads with online data; FraudOps leads with investigation operations. Which gap is costing your SIU more?
Case IQ offers breadth across investigation types; FraudOps offers insurance-native depth. An honest comparison for insurers and TPAs.
Fraud detection and investigation management are different jobs. Detection finds the suspicious claim; investigation management turns it into a worked outcome. Why the gap costs money, and how to close it.
A repudiation is only as defensible as the trail behind it. What a fraud investigation audit trail must capture, and how SIUs keep it without the admin.
When Sedgwick reported £41 million in fraud savings across 2025, representing an 11 per cent year-on-year uplift, that result reflects a well-run counter-fraud operation doing its job consistently across a full year. The ABI’s November…
The crash for cash fraud that most SIU teams were originally built to catch look quite different to the ones arriving in investigation queues today. Organised rings have moved well away from the obvious staged…