Why More Fraud Alerts Don’t Mean More Savings: The Fraud Alert Backlog
Detection keeps filling the queue; the fraud alert backlog is where savings leak. Why more fraud alerts don’t mean more savings — and how to clear it.
Human-in-the-Loop AI in Fraud Investigation: What Regulators and Investigators Both Need
Human-in-the-loop AI in fraud investigation means AI handles retrieval and drafting while a named investigator makes every material decision. What regulators and investigators both need, and why full autonomy stays rare.
Detection Tells You Where to Look. Investigation Management Decides What Happens Next.
Fraud detection and investigation management are different jobs. Detection finds the suspicious claim; investigation management turns it into a worked outcome. Why the gap costs money, and how to close it.
Defensible Fraud Investigations: Building an Audit Trail That Holds Up
A repudiation is only as defensible as the trail behind it. What a fraud investigation audit trail must capture, and how SIUs keep it without the admin.
Crash for Cash Fraud in 2026: How Organised Rings Have Professionalised and What SIUs Need to Do Differently
The crash for cash fraud that most SIU teams were originally built to catch look quite different to the ones arriving in investigation queues today. Organised rings have moved well away from the obvious staged…
Fraud Referral Quality Over Volume: The Counter-Fraud Metric That Actually Matters
The number that most commonly leads a counter-fraud MI report is the referral count. How many cases came through last month, how that compares to the same period last year, and what the year-to-date total…
Fraud Detection vs. Investigation Management: Why Your SIU Needs Both (And They’re Not the Same Thing)
98,400 fraud claims detected across the UK in 2024. Up 12% on the year before. £1.16 billion in fraudulent claims identified, according to the ABI’s November 2025 report. By any measure, detection is working. So why is…
Streamlining SIU Workflows: 5 Ways Technology Eliminates Manual Investigation Tasks
In modern fraud prevention, the Special Investigation Unit (SIU) plays a pivotal role in safeguarding insurers from escalating threats. But legacy systems, disjointed processes, and manual workloads continue to weigh down investigation teams. Technology offers…