Carpe Data and FraudOps both modernise SIU work, from different starting points. Carpe Data leads with online data — web, social and public-record signals for claims and SIU teams. FraudOps leads with operations — fraud case management and investigation software covering referrals, casework, intelligence and MI. For many teams the honest answer is that the two address different gaps.
Where Carpe Data is strong
Carpe Data has built its reputation on turning online and public data into claims and SIU signals — activity monitoring, online evidence and data products that enrich an investigation, with AI-assisted tooling around them. Teams whose casework leans heavily on online intelligence rate that data engine highly.
Where FraudOps is strong
FraudOps is the operational system an SIU runs on: structured referral intake and triage, case lifecycle with SLAs and checkpoints, intelligence and watchlist matching across parties, vehicles and addresses, operations for organised fraud, and board-ready MI. It is UK-led — IFB and IFR connectivity, FCA Consumer Duty-ready audit trails — used by Zurich Insurance, and live in weeks via API, email and screenshot ingestion.
Different gaps, complementary answers
If investigators lack online evidence, a data specialist like Carpe strengthens the inputs. If the operation lacks control — referrals in spreadsheets, no capacity visibility, savings assembled by hand — the gap is operational, and that is the job FraudOps does. Data products of any kind slot into FraudOps casework through its integration layer, so this is rarely an either/or.
Frequently asked questions
Is Carpe Data available for UK insurers?
Carpe Data has grown from a US base; UK availability, data coverage and compliance fit are exactly the questions to put to them in evaluation. FraudOps is UK-led by design.
Can online-data signals feed FraudOps cases?
Yes — FraudOps orchestrates third-party data through its integration layer under your existing vendor contracts, so specialist signals land inside the case rather than another portal.
Conclusion
Carpe Data sharpens what an SIU knows; FraudOps sharpens how an SIU runs. Diagnose which gap costs you more, and evaluate accordingly. Book a demo to test the operational side against your own referrals.